UK : +441133206824Technical Excellence
- Graduate microbiologists with a wide range of experience.
- Detailed training programs
- Comprehensive ISO-based Quality System
- Robust quality procedures
Customer Service
- Service tailored to your requirements
- 24 hour, 7 day service available
- Sample collection services
- Positive responses to specific problems
Integrity
- Confidentiality of information
- No use of customer name without agreement
- No unachievable promises
- Unavoidable delays or technical difficulties communicated without delay
- Audits welcomed
Communication
- Electronic data transfer facilities
- Any choice of report format
- 24 hour access
- Customer agreed alert procedure
- Transparent pricing policy